See Rates by Country
Estimate rate as per destination number
Notes
- Tax rates include 13% Costa Rican sales tax, 911 service charge (0.75%), and 9355 statutory charge for Red Cross financing (1%)
- International calls less than 6 seconds are not charged.
- Calls to Costa Rica less than 3 seconds are not charged.
- If you use the Operator Preselection service "1900" you must add the charge of a cellular or landline call as appropriate. Your traditional telephone provider should not charge for such a call.
- No charge applies for land line installation
- No difference between On-net and Off-net calls.
- Advertised rates apply to both prepaid or post-paid services.
- For calls transferred or forwarded to any network, the applicable charge for a call to that network apply.
- No restriction apply to transfer or forward calls from the CallMyWay network
- Calls to Mexico are charged in 1 seconds increments.
- No charge applies for phone line installation
- No monthly charge applies for phone line
- No reconection charge applies nor late fees
- Pesos refers to Mexican Pesos, Dollas refers do US$
General support scheme for all our services
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Telephony support is provided free of charge and remotely as follows
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Via email (support@callmyway.com), chat or call to our service center 800 800 0202.
- Monday to Friday 7:30 to 18:30 hours
- Saturday and Sunday 8:00 to 16:00 hours
- Emergencies, 24/7: support@callmyway.com
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Via email (support@callmyway.com), chat or call to our service center 800 800 0202.
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For other services or requests, previous authorizacion from end user, rates IVA included:
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Programmed remote support (carried out 24 hours after request)
- US$56.5 per hour or event
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Remote emergency support (carried out 2 hours after request)
- US$84.75 per hour or event
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Programmed in situ support (carried out 24 hours after request)
- US$84.75 per hour or event, for the time our staff remains in your premises
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In situ emergency support (carried out 3 hours after request)
- US$169.5 per hour or event, from the moment our staff leaves our offices.
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Programmed remote support (carried out 24 hours after request)