360 Omnichannel CRM & Contact Center
OmniCanal Contact Center and CRM service, which offers, among multiple functionalities, online reports, campaign module, and form customization.
Benefits
Measure the Productivity of your Teams
Allows you to monitor in real time and in retrospect the actions performed by your agents.
Increase your company's coverage
Implement commercial campaigns in an automated way through different channels, and measure the results achieved.
Business Intelligence
Information at hand on all interactions with your customers and contacts through active channels.
Self-management and Just-in-Time Control
Easy assignment of tasks to agents and subsequent monitoring of their fulfillment. Agent self-management and visualization of pending tasks through a single, standardized dashboard.
