IsMyBigData

IsMyBigData provides simple, real-time access to the metrics you are looking for for both your inbound and outbound telephony, which are offered with the required level of customization.

 

Take action and make agile decisions that improve your business productivity through clear, eye-catching dashboards. You will have at hand the necessary inputs to continuously optimize your operations.

 

 

 

Benefits

 

Information at hand, in an agile and simple way

IsMyBigData allows you to access specific information according to your requirements, at the click of a button. This frees up the time associated with compiling and assembling reports, and promotes analysis and decision making.

Dynamic reports

IsMyBigData offers graphs and pivot tables that allow you to identify, for example, the degree of effectiveness of calls made. Detailed information is provided, according to your interest: by agent, by destination or incoming number, according to a schedule, among other multiple options.

Continuous process streamlining

IsMyBigData periodically releases dynamic reports and the graphs of your choice.

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